Lion Hotel Bansko

Harika bir tatil

2025-01-23

Temizlik ,oda buyukluğu ve konforu çok iyi.Havuzu spa imkanları çok güzel.Personel çok nazik ve yardımsever.Yemekler ,kahvaltı yeterli, güzel ve lezzetli.Domuz eti yemeyenler için çesit az olabilir. Kahvaltı çeşitleri yeterliydi.

Good hotel. Poor experience.

2026-03-12

Myself, partner and family stayed in the Lion Hotel at the beginning of March for our Skiing holiday as part of the package with travel solutions. Our first impressions of the hotel were good as it appeared clean and tidy and the rooms were spacious. The food served as part of half board breakfast and evening meal was a buffet, I cannot fault the food as this was actually very nice and there was a different theme for the buffet each night for the evening meal, however breakfast remained the same each time but was to a good standard. The issue arose during the nights when trying to sleep as usually large groups of guests travel to ski and will stay out in the night life until early hours of the morning, on our second night a group of Middle Aged men were shouting and screaming up the hallway at around 1am for over an hour, when confronted they become rude and aggressive and swore at myself and partner and made threats to fight. When advising reception and security, the hotel staff could not be less interested. Myself and partner moved rooms the next day, but from speaking to other parties within the hotel which were part of the skiing classes, this issue arose night after night where people would return at the early hour of the morning causing many issues waking up guests including children who all had to wake up early to attend breakfast and their skiing lessons.

Really Good Hotel

2026-03-08

A really good hotel. Rooms are spacious. Food is good and plentiful. Rooms are always warm. The spa could do with a warmer pool and Hot Tub. Sauna and Steam all good. Location is ideal, five minutes or so to the Gondola and main bars. Have been this hotel a couple of times.

Skiing in Bansko

2026-02-20

We had a lovely time skiing whilst staying at the Hotel Lion. We had a family apartment that was spacious and comfortable. The hotel is spotlessly clean and staff made a noticeable effort to keep it impeccable. The breakfast lasted for a long time and had a good variety of foods on offer and the dinner was fresh and plentiful. The log fires in the reception created a cosy atmosphere and the bar area was always buzzing after dinner. Although the swimming pool and spa area was busy at peak times, it was also spacious enough to accommodate all of the guests and was modern and to a high standard. The spa treatments on offer were also varied and high quality. The staff were very helpful too. All in all we had a lovely time and would definitely recommend staying here!

Staff needs training for health and safety

2026-01-18

Generally our experience was good. Big rooms, very warm. Staff is always happy to help. Asked for different options if lunch and staff took it on board straight away. As well my little one dropped her tablet behind wardrobe maintenance got it without delays and etc.. Just one thing and quit major. I looked at evacuation plan and it was great. However emergency exit was locked. I asked receptionist how does it work as it did not look as magnetic door( but maybe it was). She did not even know it is exit there. So I asked in case of emergency who would lead evacuation, she did know know. Then I asked another receptionist he did not know. Would door open or know in case of fire... Which front hall is at the high risk with 2 open fires and drinking guests in front of it and kitchen behind, that exit I was questioning was only one exit available in case of emergency. But as I said no one knew anything. However staff said they will pass over message to manager which they did but management never contacted us. Then I asked our travel agency and I was told by our agent,,it should open when alarm goes off " which is not very reassuring". After I was told by agent hotel will have meeting regarding these queries. Will it happen or not... However it is clear staff did not have any trainings or drills.